Privacy Policy

Last Updated: 18 June 2026

This Privacy Policy explains how our White Label School Management Application collects, uses, stores, shares, and protects information of students, parents, teachers, administrators, and institutions using our platform.

By using this application, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you are requested not to use the application.

1. About the Application

Our application is a school and college management platform used by educational institutions for academic administration, student management, attendance, communication, reports, notifications, fee management, examination management, and related services.

The application may be provided as a white-label application for schools, colleges, coaching institutes, and other educational institutions.

2. Information We Collect

We may collect the following information:

• Student name, class, section, roll number, admission details, profile details, and academic records.
• Parent or guardian name, mobile number, email address, and student relationship details.
• Teacher name, mobile number, email address, employee details, and assigned subjects/classes.
• Administrator name, mobile number, email address, role details, and access permissions.
• Attendance records, test results, marks, grades, assignments, homework, timetable details, and performance reports.
• Login information such as mobile number, OTP verification status, login activity, and authentication records.
• Device information, IP address, notification token, app usage details, and technical logs required for app security, notifications, and service improvement.
• Fee details, payment status, receipts, and transaction references, if the institution uses fee management or online payment features.
• Messages, notices, announcements, support requests, and communication records, if communication features are enabled.
• Uploaded documents, images, assignments, certificates, or profile photos, if such features are enabled by the institution.

3. Login and Authentication

Students, teachers, parents, and administrators may log in using their registered mobile number with OTP verification. OTP is used only for user authentication, account verification, and account security purposes.

Users are responsible for keeping their registered mobile number and access credentials secure. The application may not differentiate between users accessing the app from the same device if valid login credentials are used.

4. How We Use Information

We use collected information to:

• Provide school and college management services.
• Manage student records, attendance, exams, and academic reports.
• Enable communication between school administrators, teachers, students, and parents.
• Send important notifications, alerts, announcements, and updates.
• Provide role-based access to students, teachers, parents, and administrators.
• Manage fees, receipts, dues, and payment-related records.
• Generate reports, analytics, and performance insights.
• Improve application performance, security, and user experience.
• Detect misuse, unauthorised access, technical issues, or fraud.
• Comply with applicable legal, regulatory, or institutional requirements.

5. Student Data

Student data is collected and maintained only for educational, administrative, academic, communication, reporting, and institutional purposes.

Access to student data is restricted to authorised school/college users, parents or guardians, teachers, and relevant administrative staff based on role-based permissions.

6. Data Storage

We store application data securely using MongoDB database infrastructure and cloud-based servers. We apply reasonable technical and organisational security measures to protect data from unauthorised access, misuse, loss, alteration, or disclosure.

Data may be stored electronically on secure servers and databases used for application operations, backup, support, and service delivery.

7. Data Sharing

We do not sell student, parent, teacher, or administrator data.

Information may be shared only with:

• Authorised institution users such as school/college administrators.
• Teachers and staff based on assigned roles and permissions.
• Parents or guardians for student-related information.
• Service providers required to operate the platform, such as hosting, database, OTP, SMS, email, push notification, analytics, or payment service providers.
• Government, legal, regulatory, law enforcement, or judicial authorities when required by applicable law.

8. Children’s Privacy

The application is intended for use by schools, colleges, parents, teachers, and students under institutional supervision.

Student information, including information related to minors, is collected by or on behalf of the educational institution for academic and administrative purposes. Where required, schools or parents/legal guardians are responsible for providing necessary consent for use of student information.

Parents or legal guardians may contact the institution or our support team if they believe student information requires correction, restriction, or deletion.

9. Data Security

We use security practices such as:

• HTTPS encrypted communication.
• OTP-based authentication.
• Role-based access control.
• Secure database storage.
• Controlled administrative access.
• Server-side security controls.
• Regular monitoring and technical safeguards.

10. Data Retention

We retain data as long as required by the educational institution or as necessary to provide our services, maintain academic records, comply with legal requirements, resolve disputes, or enforce agreements.

Institutions may request data updates, corrections, export, or deletion subject to applicable policies, school record requirements, and legal obligations.

11. User Rights

Users or institutions may request correction, update, access, or deletion of personal data by contacting the school/college administration or our support team.

Requests may be verified before processing to protect user privacy and prevent unauthorised access.

12. Third-Party Services

The application may use third-party services for OTP, SMS, email, push notifications, hosting, cloud storage, database management, analytics, crash reporting, or payment processing.

These service providers may process limited data required to perform their functions. We require such services to follow reasonable security and data protection practices.

13. Cookies and Web Portals

Our related web portals may use cookies or similar technologies to manage login sessions, improve security, remember preferences, and enhance user experience.

Users may disable cookies through browser settings, but some portal features may not function properly.

14. Data Deletion Request

Users may request deletion of their personal information by contacting the school/college administration or our support team.

Data deletion may be subject to academic record retention, institutional policies, legal requirements, and operational needs.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

17. Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.